The trust of our customers is very important to us. We adhere to all legal regulations associated with online shopping. Shopping in our e-shop is therefore safe, convenient, fast, and advantageous.

Manufacturers often innovate their products. Although we strive to keep our website up to date, it may happen that an old photograph appears in the e-shop for an updated product.

If you have health issues, you must consult with your doctor before taking these medications or at least thoroughly read the package insert or online information before use. A list of restrictions is provided with each product.

Exactly. Orders are delivered in opaque, discreetly packaged “security envelopes” without any markings of our e-shop. This means that the contents of the order cannot be determined. Discretion towards our customers is our highest priority.

The effectiveness of the products may not necessarily be the same for all users. You need to find a product that suits you.

Yes, we sell original products. The products we offer in our e-shop come from leading pharmaceutical companies that specialize in the production of generic drugs. This allows us to guarantee their origin, and therefore their excellent quality and safety.

For drugs like Viagra, the patent protection period has expired. Therefore, other pharmaceutical companies can produce drugs with the same active ingredients. Generics are thus full-value and, above all, cost-effective alternatives to original products. You can find more information about generics in the article on Medications for Erectile Dysfunction.

All products are shipped within the EU, so they are not subject to customs procedures. Your order will be sent directly to you without customs inspection.

We deliver our products to all EU countries.

Yes, we offer the option to deliver your package either to a private address or to a GLS parcel locker. Just select the option “Delivery to your address” during the order process and specify in the comments that the delivery should be to a GLS parcel locker.

Yes, after handing over the order to the carrier, we will send you such an email.

As soon as we process the order and hand it over to the carrier, you will receive an email with the tracking number.

No, we do not deliver to these countries.

The goods are usually delivered to Germany within 5 business days after the payment is credited to our account. Especially shortly before Christmas, delivery times may be longer due to the increased workload of the carriers.

The usual delivery times to other European countries can be found in the following table:

All orders placed before 12:00 pm will be shipped the same day. We then hand the package over to the carrier, and you will receive an email with the tracking number.

We currently offer a secure option to pay cash on delivery, which means you pay when you receive the goods. This option gives you peace of mind as you don’t have to worry about losing money if the package is lost or damaged.

This is a secure method of payment using cryptocurrency. It’s a modern and anonymous way to quickly pay for your order while also saving money.

We have prepared a guide on how to easily make payments with bitcoins. You can find the guide [here](Bitcoin payment guide).

Each order confirmation email is automatically sent from the email address info@kamagraeu.net. If you cannot find the email in your inbox, please check your “Spam”, “Junk Mail”, “Deleted”, or “Archived” folders. Some domains categorize incoming emails into various categories such as “Social” or “Promotions”, so you should also check these folders.

If you do not find the email in any of these folders, please contact us through our contact form.

We have issues delivering transactional emails to the following email addresses: t-online.de, web.de, mail.de, kabelmail.de, gmx.de, gmx.at, arcor.de. To ensure that emails are delivered and you stay informed about your order status, we recommend using a different email address.

To ensure that our emails are delivered without any problems, you can also help by adding our email address info@kamagraeu.net to your address book.

Yes, after placing the order, you will receive an email with confirmation and payment information.

Yes, you can use our contact form for that.

If you have already paid for the order, the amount will be refunded to your account. However, you can only cancel the order before it is handed over to the carrier. Detailed information can be found in our terms and conditions.

It’s very simple. First, select the product you want to buy. On the detailed page of each product, you will find a “Select” button, which adds the item to the virtual shopping cart. You can then continue shopping or proceed to the cart, where you provide the necessary information, such as the address, payment method, etc. Then you place the order, and that’s it.

If you ordered a different product online than the one delivered, please contact us through our contact form, which you can find on our website, and we will take care of the situation.

If according to the tracking information the goods should have already been delivered but you have not received any package, please contact us through our contact form, which you can find on our website, and we will investigate the situation.